Testimonials

We recently took a trip to Disney World with our larger family of 7 (2 adults, 5 kids). We have been to Disney in the past and thought we were pretty savvy and knowledgeable when it came to booking fast passes. At the recommendation of a friend, we booked the concierge service through Mousekepros.

This turned out to be the best decision we made in planning our trip. Mousekepros allowed us to be present with our kids instead of constantly on our phones trying to find our next fast pass. Mousekepros also allowed us to maximize our time in the parks, getting us on rides we never thought we could get fast passes for including Slinky Dog, Flight of Passage, Expedition Everest, Rock N' Roller Coaster, Tower of Terror, and Na'vi River Journey even with our larger group, which we never thought would be possible. Our kids are so spoiled after this trip thanks to Mousekepros because we did not have to wait for one ride during our entire 5 day trip!

Thank you Mousekepros for offering such a wonderful service that lets parents just enjoy their time with their kids instead of having to worry about all the waiting and planning/searching that we thought we would have to do. We said we will never visit Disney again without this concierge service as it just made an amazing family trip so much better than we could have imagined!

Emily T
Pittsburgh, PA

I really appreciate all of your efforts to maximize our Fastpasses. For (my daughter), it was simply the chance to get in as many E ticket rides in a day as possible. (My wife) was overwhelmed at the opportunity to walk-on to Pandora Flight of Passage twice in an afternoon.

Dave B
Gaithersburg, MD

I can't tell you how valuable the Mousekepros Concierge service was to our trip! It saved us an enormous amount of time and frustration which made our trip that much more fun. We had a large group going to Disney World as a family vacation, 14 of us. Not all of us wanted to go on every ride, but, at times, all of us did. This service delivered. During one of the busiest and hottest times of the year, summer, the Mousekepros service kept us moving through the parks and on the best rides. When there were lines on some rides that stated 75 to 120 minute waits, our group went right on through . When we were finished with that ride, we went on another, without waiting. This Mousekepros concierge service added tremendous value to our park tickets by letting us take advantage of the best rides without waiting to get on the rides or in the show. It kept on adding fast passes to our experience as we would finish another ride. This service is so in-tune to the park layout that it would take your location into consideration for the next pass.

I was so impressed with Mousekpros service, upon returning I was telling my doctor about it since he was going to take his family in December, he immediately asked to sign up for the service. I'm sure he will be thanking me for referring this service when he returns from his trip. Thumbs up, this is a great one!

Donna D
Gaithersburg, MD

If you are going to take a trip to Disney, you’ve got to check out Mousekepros. Not only are they super nice but they will MAKE your Disney trip. They arrange all of your fast passes, even extra ones while you are IN THE PARK! We did not wait in any line for more than 20 min. or so. This includes the #1 ride in all the four parks.

My husband did not want to go to Disney because of the horror stories other parent's had told him. At the end of the trip he was already talking about our next trip. Thank you so much! We will be using Mousekepros again for sure.

Corrine H
Frederick, MD

We are annual passholders, and we knew that our Christmas to New Year’s trip was during the busiest time of the year. When we missed the fastpass reservation window, we realized we would have to wait hours for high-demand rides (like Flight of Passage and the newly opened Slinky Dog rollercoaster) and maybe not get on others. The idea of lengthy waits or missing out on favorite rides was overwhelmingly stressful and disappointing.

We reached out to Mousekepros and they EXCEEDED our expectations! They were able to secure fast passes for not only the high-demand rides but also key time slots to meet preset dining schedules. We fully enjoyed our time in the parks STRESS-FREE at one of the craziest times of the year! Their concierge service was incredible and were even able to get us onto rides “on the fly!” On one day, we bumped into friends and Mousekepros was able to add them into our group of fastpasses—while we were standing in the park! We cannot thank them enough! We have been to Disney World countless times and this service stands out as the extra pixie dust to our trip!

We have already brought them in for our next visit! Choose Mousekepros for stress-free ride options—no preplanning necessary!

Kathy H
Boyds, MD

We had a great day! I cannot thank you enough for how easy you made this for us. Your help was invaluable. With this service we did Magic Kingdom in one day, saw everything and barely waited in line. Did I mention it was during spring break too?

Tammy D
Urbana, MD

We just got back from our first ever Disney vacation. Going into it, the comment I heard the most was that we would be waiting in long lines in heat. So, when I heard from a cousin about this concierge service I jumped to sign up as fast as possible. We had a group of seven for a few days and a group of twelve the other days.

The Mousekepros were able to get us FastPass after FastPass on rides that I have heard were impossible to get fast passes on! The longest we waited was 25 minutes on a ride that we choose to go in between other fast passes. When our large party split into different parks, they continued booking passes for everyone in different places.

I was so happy to be able to enjoy my family in line and in the park and not have to be constantly on my phone booking rides. My husband was quite skeptical about paying for a service that we can do ourself, but at the end of the trip we all agree it was well worth it! Thank you Mousekepros for your Disney wisdom and tips throughout our visit! I won’t ever do Disney without you!

Teresa Z
Moon, PA

We made our first trip to Disney in July of 2019. As we researched the various parks, how they work, what it takes to optimize time, etc. it quickly became overwhelming. There is SOOO much information to process and plan and prepare for, that it takes the joy out vacation and turns it into a logistics project. Mousekepros was recommend to us and we eagerly signed up, knowing we needed some help.

What we got in return was a pretty EPIC level of effort and service and planning on the part of these pros. Our 5 day trip was filled with a number of curve balls, including closed rides, weather delays, dining requests, etc. and the Mousekepros team were on it EVERY SINGLE TIME. They did a remarkable job of continuously planning and adjusting our schedule to ensure that we maximized our time at the parks. While others were waiting in lines for hours and hours, we were able to stroll through on fast passes and optimize our travel times so we never felt either rushed or wanting for things to do.

I don't know how anyone could navigate these parks without Mousekepros. Their time, energy, excitement made the experience for us and I couldn't pass up the opportunity to tell anyone who would listen that these folks will help make your Disney vacation magical.

S Z
Washington, DC

I highly recommend this service. I have used them on my last two trips and they were able to secure all the fast passes I requested. The first trip was booked only 14 days out and I was able to still get my first choice: Flight of Passage, Seven Dwarfs and the Slinky Dog Coaster.

Kay R
Indianapolis, IN

Mousekepros helped us with our trip to Disney in January, and it made all of the difference. We got amazing fast passes and crucial advice on how to handle to park with a 1 and 5 year old. I highly recommend their services!!

Kristi B
Baltimore, MD

Thank you so much for helping us throughout our Disney trip. We were able to navigate our way around the rides quickly and efficiently. We really appreciate you getting us our Fastpasses! It made our trip so much more fun.

Sibel J
Boyds, MD

Although our family are ‘frequent flyers’ to Disney, we still found both the Planning and Concierge services invaluable for making our most recent trip a success. We were out of the country and in a different time zone during our FastPass window, so the Planning Service enabled us to still make our selections 60 days out even though we were not near a computer at the time.

Once on our vacation, the Concierge Services allowed the adults in our party to be more relaxed while in the parks, because we didn’t have to focus on our phones in queues looking for our next FastPass, and instead could be more present in the moment with the kids. Both services made the trip more enjoyable and stress-free, all while helping our family to fit in more attractions.

Amy S
Boyds, MD

This service made our vacation! It was easy to use and the owners were extremely responsive. It was easy to register and set up. The offer of text reminders was invaluable!

We were able to ride every ride but 2 in Magic Kingdom. The text messages kept us on track and were invaluable to creating a stress free visit to the parks. This service truly took all of the stress out of our day and allowed four us to move through the parks and hit our favorite rides--without having to stop and use data to try and find out what other rides were accessible.

We are so thankful for this and will be using it when we go back Summer of 2019!

Autumn M
Point of Rocks, MD
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